Valuchi Watches

Valuchi Watches suffered from the best problem in eCommerce: too many orders and too little time. Fulfilling hundreds of monthly orders was taking its toll on the small startup team. As fulfillment lagged, deliveries slowed and customers complained.

Valuchi Watches needed a fulfillment partner, a reliable third-party who could get orders out the door on their behalf. But where to find a trustworthy partner in their busiest market, Hong Kong? What would it cost? How would they oversee their shipments? With orders piling up, the company needed answers fast.

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Easyship introduced Valuchi Watches to our network of trustworthy fulfillment partners around the world, including in Hong Kong. Outsourcing most of his fulfillment allowed Dijkhuizen and the Valuchi team to “forget about logistics.” Instead, the company used Easyship to manage and track all shipment activity at a glance across all channels and fulfillment partners. It was shipping on easy mode.

Convenient features like automated label generation (for customs documents too) ensured orders went out fast. Buyers received tracking details automatically after purchase, further simplifying the process. With Easyship, the company was orchestrating all its logistics from a bird’s eye level – without doing any of the heavy lifting.

Finally able to catch his breath, Dijkhuizen refocused his energy to key growth activities like PR, marketing and sales. In the year after Easyship, Valuchi Watches scaled into over 100 counties and enjoyed a massive gain in revenue.

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